BPA'S COMMITMENT TO QUALITY Customer expectations on Quality can usually be summed up as follows:
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	ACCOUNT MANAGEMENT EXPERTISE BPA's Account Managers are print industry experts, providing our Customers with in-depth knowledge, experience and advice to ensure that each print job meets their requirements in terms of quality, cost and on-time delivery.
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	ARTWORK FILE PREPARATION The print production process starts with a 'print ready' artwork file.
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	DIGITAL PROOFS A final hard copy high resolution digital proof and/or PDF's are produced for all print jobs and must be signed off by the appropriate Customer representative before a job proceeds to print production.
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	PRESS CHECKS Press checks provide the opportunity to sample the finished product at the start of the production run
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	COLOUR MANAGEMENT As the Print Manager, we see adherence to colour requirements and brand guidelines, as an essential measure of our performance.
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	ISSUE MANAGEMENT AND RESOLUTION Issues do occur from time to time and can cover a varied range of items, from delivery timelines through to product quality
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